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How can we help?

  • How do I contact NVSTx?
    If you're already an NVSTx'er you have access to expert support inside the app, just choose "The Profile Tab" -> "Settings" -> "Get support from experts" and choose a field that describes your question. And you'll be connected to an expert within that field. Not a user yet? Feel free to use the chat here on our website in the bottom right corner and if we don't catch you we'll follow up with you through email.
  • How do I change my user information?
    Click the "profile" tab in the bottom right corner. Click "Edit profile" Change the details you wish to change and then click "done" to save your changes
  • Can you help me if I don't have anything to invest?
    Yes! As a part of our commitment to financial freedom for everyone we've created multiple options for people with nothing to invest. Refer friends - You can read more about estimated rewards here Create entertaining and educational content for our users to learn more about investing and make better decisions and get paid 40% of ad-revenue. Learn about investing and get paid as you learn. Open our feed and get great insights from the community, ask questions, and engage. You will receive 40% of the ad-revenue generated from your activity.
  • How long does it take for copied trades to be executed in my account?
    Trades are typically executed in less than a second from the instant the trader you copy executes their own trades.
  • How is Total Rating for your portfolio calculated?
    Total Rating is presented in the form of stars on a scale from 1(Poor match) to 5(Great match). The ratings are calculated based your current portfolio and how it statistically based on historical data, correlation, risk, return and more would impact your portfolio's perceived risk and potential return. Past performance is not a guarantee for future results. This is educational and not investment advice.
  • How is top investments for your portfolio calculated?
    These assets are generated based your current portfolio, which assets would generate the same or a better result historically and at the same time reduce your risk based on its correlation with your portfolio, your current portfolio risk and other assets perceived risk based on historical volatility.
  • How is risk calculated?
    Risk Score is presented on a scale from 1(low risk) to 10(High risk). This is commonly done by measuring the standard deviation of an investment's value. This measurement indicates how sharply the value of that investment changes over time. The sharper the deviation, up or down, the more volatile the investment and the riskier it may be considered. Risk can be used to measure both individual assets and portfolios. At NVSTx, we present the risk of an investor's portfolio based on all assets in the portfolio. Diversification Having many uncorrelated assets can reduce the risk of a portfolio. Leveraged positions (Investments using margin) will amplify its risk, as value increases and decreases at a higher rate relative to the underlying investment amount. Risk is a historical measure and thus, may not be indicative of future performance. This is not investment advice.

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